the-sukosol-sapphire-bar_8_en.jpg

Sapphire Bar @ The Sukosol

Come enjoy a 1920s ‘speakeasy’ with the most creative drinks and happening jazz in town!

Fabulous ‘happy hour’ from 5–7pm daily.

+ Find out more

Privacy

PRIVACY POLICY

Please read the following information carefully before using this website

Sukosol Group takes the issue of safeguarding your privacy very seriously. We stress the importance of privacy and are committed to earning the trust of our guests by adopting high standards for the protection of personal information. Accordingly, we have created this Privacy Policy in order to better familiarise you with the information we collect from hotel guests ("Guests") and website visitors, and the way in which Sukosol Group uses this information to better serve the needs of our clients.

Our policy outlines the type of personal information we collect and receive, the circumstances in which we collect or receive personal information, the policies and procedures we have established outlining its use and storage, and for sharing certain types of personal information in certain limited circumstances, the procedures you should follow if you have any questions or requests in respect of your personal information or our policies and procedures and the person to whom such questions or requests should be directed, and the means by which to communicate with that person.

In this policy, personal information means information about you that is personally identifiable like your name, address, e-mail address or phone number, and that is not otherwise publicly available and is not part of your work identification. It also includes information on guest preferences and usage, when such information is supplied to or recorded by Sukosol Group in the course of transacting business with an individual.

HOW YOU MAY PROVIDE US YOUR PERSONAL INFORMATION

  • By providing it to us in communications regarding service delivery
  • By providing the information to us by participating in a marketing initiative
  • By visiting our website

Below we will outline the type of information normally collected in each of these circumstances, the reasons for doing so, how we will use it and store it.

INFORMATION PROVIDED TO US IN COMMUNICATIONS REGARDING SERVICE DELIVERY

Information provided to us in such a fashion will be used solely for the purpose of recording your comments, communicating with you in respect of them, reviewing them with the subject hotel and hotel personnel, for the purposes of recognising employees for excellence of service delivery and for developing improvements in service delivery.

SUKOSOL GROUP OFFERS YOU THE ABILITY TO RECEIVE TARGETED, TIMELY NOTIFICATION OF TIME SENSITIVE OFFERS

To sign up for this service we require you to provide us with your e-mail address, first name, last name, language preference and country of residence. You may unsubscribe at any time using the link provided on every e-mail message and you will no longer receive e-mail offers and promotions for the specified subscription or website, as the case may be. You may at any time in the future opt-in to receive e-mail offers.

BY VISITING OUR WEBSITE

We use "cookies" on our websites. Cookies are pieces of information that an Internet site transfers to your hard drive for record-keeping purposes. The use of cookies is an industry standard—you'll find them almost everywhere on the Internet. Sukosol Group uses cookies to recognise visitors when they return to our sites. Once we know it's you, we can customise your online visit.

We may also evaluate our content and services and tailor our websites, for visitors, based on other information we collect such as IP addresses, which are numbers assigned to your computer whenever you use the Internet, pixel tags (or clear gifs), and the type of Internet browser or operating system you are using. This information is collected in the aggregate, but we may tie it to your personal information through cookie use as described above.

WHY WE COLLECT PERSONAL INFORMATION

  • To establish and maintain a responsible commercial relationship with you and to provide ongoing service.
  • To understand your needs and preferences. We maintain a record of the products and services you receive from us and we may ask for additional information so that we can serve you better.
  • To develop, enhance, market or provide products and services. For example, we look at our guests' use of our services so that we can better understand how to improve our services.
  • To manage and develop our business and operations. For example we analyse guest patterns of usage of our hotels and services to help us manage them efficiently and plan for future growth.
  • To meet legal and regulatory requirements.

WHEN DO WE DISCLOSE PERSONAL INFORMATION

We disclose personal information only in these limited circumstances:

  • Personal information may be shared with other Sukosol Group divisions so that they may better provide services to you in the future.
  • Personal information may be shared with a third party retained by Sukosol Group to perform functions on its behalf such as conducting customer surveys or research.
  • Personal information may be shared with an agent retained by Sukosol Group to evaluate a customer's credit worthiness or in order to collect a customer's account.
  • Personal information may be shared with a public authority or an agent of public authority if in the reasonable judgment of Sukosol Group it appears that there is an imminent danger to life or property which could be avoided or minimised by disclosure of the information, or which disclosure is compelled by legal authority.

Any such disclosure of a guest's personal information by Sukosol Group to a third party will be made only on a confidential basis conditioned upon the information being used only for the purpose for which it has been disclosed.

PRINCIPLES

  • Sukosol Group will not collect, use or disclose your personal information for any other purpose than those identified above, except with your consent.
  • Sukosol Group will protect your personal information with appropriate security safeguards.
  • Sukosol Group will take appropriate steps to protect the confidentiality of your personal information when dealing with third parties.
  • Sukosol Group will strive to keep your personal information as accurate and up to date as is necessary for the purposes identified above.
  • Sukosol Group will honour your request to access your personal information in as timely fashion as is reasonably possible.

You are always free to refuse to provide personal information to us.

You may also withdraw your consent with respect to the use of your personal information for marketing purposes at any time, subject to legal or contractual restrictions and reasonable notice, by e-mailing us at privacy@sukosolgroup.com, using 'Unsubscribe' as the subject line, and providing us sufficient personal identifiers so we can act effectively on your request. However, in either case, this may limit our ability to serve you.

If you have questions or concerns about our privacy practices or wish to make a request in respect of your personal information please contact our Privacy Officer at privacyofficer@sukosolgroup.com or if you prefer by writing us at:

Sukosol Group

Attention: Privacy Officer

477 Si Ayuthaya Road

Phayathai, Bangkok

Thailand, 10400